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Police e-Handbook for New Canadians

What are your rights.

The Canadian Charter of Rights and Freedom guarantees that EVERYONE has the right to be secure against unreasonable search or seizure of property.It also guarantees that you cannot be detained or imprisoned without reason.

EVERYONE who is arrested has the right to know the reason why.They also have the right to get legal advice.There is free legal advice for anyone who cannot afford a lawyer.

The police will require your name, address and date of birth in order to process any charges but you have the right NOT to answer any questions or incriminate yourself in any way.

What is a police officer's role ?

Police officers are members of our society who have been given certain powers to enforce laws which have been made by various levels of government.As a result, police officers have a duty to carry out certain enforcement actions within our society. You are required as residents of Canada and your province to comply with certain requests and demands of police officers.

You also have certain rights and are protected from any wrong-doing by the police.The courts of this country have the final say in disputes regarding civilian or police wrong-doing.

What if you do not speak English ?

If you do not speak English, you should try to have a family member or a friend assist you. If this is not possible and the crime you are reporting needs immediate attention, your police service has a number of volunteer interpreters it can use for assistance. A lack of English should never stop you from making a complaint to the police.

What if you are the victim of a crime ?

Criminal offence are defined in a law called the Criminal Code of Canada.There are too many offence to list them all here. If you think something might be wrong then it probably is wrong. If you think you have been the victim of a criminal offence contact your local police agency. They will be able to determine if a law was broken and provide you with assistance.

If you are a victim of a crime or if you see a crime being committed, try to remember as much as possible. Writing things down will help. Your assistance will help the police to solve the crime.

How to report an emergency ( 911 ).

If your community has a 911 telephone system, this allows the police or emergency service required to identify the caller and the caller's address. If the caller is injured or unable to speak, the operator will know where the call was made from. You should call 911 in any of the following cases:

  1. Any crime in progress, for example, physical or sexual assault, domestic violence, fights, break and enters, vandalism, robbery or any other serious crime where you think the immediate attendance of the police is necessary to protect loss of property or injury to any person.
  2. Fire.
  3. When an ambulance is needed for life threatening situations such as serious car accidents, heart attacks or any medical emergency.

When you call 911, the operator will ask which service you need.If you say " police " then you will get the police communications centre, if you say " fire " then you will get the fire communications centre, etc. If you cannot speak English or if for some reason you are not able to speak at the time, dial 911 and keep the phone line open ( off the hook ). If you are able to speak the operator will be listening. The police should attend to determine the nature of the problem at the address.

It should be noted that some rural 911 systems only allow quick access to the emergency services but do not provide the 911 operator with your name and address. Please check with your local police agency to determine which system you have. If you are on the cellular phone, please state your name and address as well.

If you are reporting a non-emergency event, such as a car accident where there are no injuries or a theft that has been completed, then you should call the regular police complaints number.

Criminal Offences.

More serious offences in Canada are called criminal offences which are defined in the Criminal Code of Canada. For example, theft of an item from a store is often called shoplifting. Shoplifting is a criminal offence as it is defined as theft under the criminal code. If you are found committing a criminal offence, or if a police officer has reasonable grounds to believe you have committed a serious criminal offence, the police officer may arrest you and hold you for a court appearance. In a case of a minor offence, the police officer may release you on an appearance notice. This notice will tell you what you are charged with and when you have to appear for fingerprinting and for court. If you fail to appear for the court appearance, you can be arrested and held for court.

A person who has been charged with a criminal offence may have to give his/her fingerprints. If a person later found " not guilty " in court, these prints are destroyed. If a person found " guilty ", the prints are sent to Ottawa and kept there. After 5 years a person may apply to have the fingerprints destroyed. There are some exceptions and for further information you can contact the National Parole Board.

Criminal Driving Offences.

Laws are made in our legislatures and police must enforce the laws as written. Canadian laws are impartial and apply to everyone equally. As a resident of Canada, you are expected to obey the laws.

All penalties for convictions of driving offence include a driver's licence suspension. As well there will be a penalty ranging from a fine of up to $2,000.00 to life imprisonment for more serious offence ( usually involving injury ). Listed below are some of the more common criminal driving offence.

Traffic Offences.

Police officers regard traffic work as routine.They often aid motorists who experience difficulties while travelling. However, when drivers purposely break, ignore, or are not aware of the rules of the road, the police are required to and will enforce all traffic laws.

The police can signal you to stop, using their red/blue lights, a special stop light, voice commands or hand signals. You must stop at the earliest, safe opportunity pulling to the right side of the road. If you are stopped for a traffic offence, ( speeding, red light, stop sign, etc. ), several actions may be taken. You will be asked for your driver's licence and vehicle registration. You must produce these.If you do not have a valid driver's licence or if your vehicle is unregistered, your vehicle may be impounded ( seized ) by the police. You may be given a verbal warning, a written warning, or you may be given a traffic summons, ( also called a ticket ). The police officer will explain the ticket to you at the time. The police officer may use discretion in issuing a warning or a ticket. Once you have been given the warning or the ticket, you are free to go.In some cases the police officer may search your car although such cases are rare and usually involve more serious offences.

Car Accidents.

All car accidents with total damage over $1,000.00, or where someone is injured, have to be reported to the police immidiately. If the cars are driveable, you will be told to come to the police station to fill out a report. If damage is under $1,000.00 and there are no injuries, you must supply the other driver with your name, address and the licence number of the car you are driving. You then call your insurance company.

Problems Which Don't Involve The Police.

The police will try to help you in most situations but there are some problems which must be dealt with by other agencies. One such problem is a complaint of a lanlord doing something like changing the locks. This is a matter for other civil authorities. This type of complaint would be refered to the Office of the Rentalsman.

Often people will make agreements for sale of vehicles and still be owed part of the money. This is usually a civil matter and the police will refer you to the courts to sue for the money owed. Another example of this would be if you paid a contractor money to complete a job and the job wasn't completed to your satisfaction or was only partially done.

In marital disputes, it is often uncertain who has the right to what property. Although the police may be unable to help in any of the above situations, you could call the police and if they determined that it wasn't a police matter they could then refer you to the appropriate agency.

Community Services.

Through the cooperation of the police and the community, many crimes can be prevented. Most police agencies have community service units or crime prevention details which maintain community programs that provide information related to individual and community safety. These programs are designed to assist in providing a safe, secure community to live and work.

Personal and Home Safety Tips.

  1. Tips for the Street.
  2. Safety at Home.
  3. Safety In Your Car.

What if You Have a Complaint Against the Police ?

Sometimes a person feels that he or she has not been treated fairly by a police officer. Police officers, just like anyone else, have to abide by rules. If you feel that a police officer was unfair or did not act properly, you may make a complaint in person or writing to:

  1. The Office of the Complaints Investigator
    360-2151 Scarth Street
    Regina, Saskatchewan S4P 3Z3
    Phone:( 306 ) 787-6519
    Fax:( 306 ) 787-6528
  2. Saskatchewan Justice
    1874 Scarth Street
    Regina, Saskatchewan S4P 4B3
    Phone:( 306 ) 787-8974
  3. Your Local Police Service.

You will be required to give a written statement about your complaint. It will then be investigated and you will be advised of the outcome. If you do not wish to make a formal complaint, but wish to make an inquiry, a suggestion, or state a concern, you may do so in person or in writing.


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